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AI Support Chatbots Built on Your Own Knowledge Base

Deploy an intelligent support chatbot trained on your docs, FAQs, and internal knowledge—right inside HubSpot.

Instant answers grounded in your actual content. No hallucinations. No generic responses. Your knowledge, your chatbot, your rules—live on your website in days, not months.

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Your Knowledge Base
RAG Architecture
HubSpot Integration
Instant Answers

Try a Live AI Support Chatbot

Ask any question about HubSpot below. This chatbot is powered by RAG on 1,600+ HubSpot knowledge base articles — the same technology we build for your business.

💬 Try an Example Question

"How do I set up automated workflows in HubSpot to nurture leads based on lifecycle stage?"

AI Support Chatbot — Live Demo
Hi! I'm Max, your AI support assistant. I can answer questions about HubSpot using our knowledge base of 1,600+ articles. Try asking me anything — how to set up workflows, configure CRM properties, build reports, or troubleshoot integrations.

How it works: Every answer is retrieved from real knowledge base articles using RAG (Retrieval Augmented Generation) — not generated from thin air. Responses typically arrive in under 5 seconds.

Why This Matters

The Real Cost of Unanswered Support Questions

Your support team drowns in repetitive tickets. Customers wait hours — sometimes days — for answers that already exist in your documentation. Knowledge bases go unread. Help articles collect dust. Meanwhile, support costs climb and customer satisfaction drops.

Most businesses sit on hundreds of pages of valuable knowledge — product docs, FAQs, SOPs, onboarding guides — that customers and teams never find. The information exists. The delivery mechanism doesn't.

Generic chatbots make it worse. They serve scripted responses, frustrate users with decision trees, and can't actually understand what someone is asking. The result: 60%+ of chatbot interactions end without resolution, and customers learn to skip the bot entirely.

What We Build

A Custom AI Chatbot Trained on Your Actual Content

We build AI-powered support chatbots using RAG (Retrieval Augmented Generation) — the same architecture behind the most advanced AI assistants. Your chatbot doesn't guess. It searches your knowledge base, retrieves the most relevant content, and generates accurate, contextual answers grounded in your own documents.

We connect n8n automation workflows with vector databases (Qdrant) and large language models to create a chatbot that actually knows your business — deployed inside HubSpot, on your website, or wherever your customers need help.

Key Capabilities

Trained on Your Docs

Upload help articles, FAQs, product documentation, SOPs, and internal guides. The chatbot retrieves answers from your actual content — not the open internet.

No Hallucinations

RAG architecture means every answer is grounded in retrieved documents. If the answer isn't in your knowledge base, the chatbot says so honestly instead of making something up.

Conversational Memory

Multi-turn conversations with context. Users can ask follow-up questions naturally — the chatbot remembers what was discussed in the session.

HubSpot Native

Embeds directly on your HubSpot pages, landing pages, or external website. Conversations log to HubSpot contacts for full visibility.

Self-Improving

Every unanswered question reveals a gap in your knowledge base. We build dashboards that show what customers are actually asking — so you can fill the gaps and improve over time.

Soft Lead Capture

After delivering value, the chatbot naturally offers to connect users with your team — capturing leads without interrupting the support experience.

Why It Works

Why Teams Switch from Traditional Chatbots to RAG

Deflect 40-70% of Support Tickets

When your chatbot can actually answer questions accurately, customers stop submitting tickets. Support teams focus on complex issues that need a human.

Answers in Seconds, Not Hours

Customers get instant, accurate responses 24/7. No waiting for business hours. No queue. No "we'll get back to you within 48 hours."

Your Knowledge Stays Private

Your documents never leave your infrastructure. We deploy on your own servers — no data sent to OpenAI, no third-party training on your content.

Works Across Every Channel

Website widget, HubSpot live chat, Slack internal bot, WhatsApp, email auto-responder — one knowledge base powers support everywhere.

Scales Without Headcount

Handle 10 or 10,000 simultaneous conversations with the same infrastructure. No additional hires needed as your business grows.

Full Conversation Analytics

Every question logged, every answer tracked. See what customers ask most, where the bot succeeds, and where your docs need improvement.

How It Works

From Your Documents to a Live Support Chatbot

1. We Ingest Your Knowledge

Upload your help docs, FAQs, product guides, SOPs, or point us at your existing knowledge base URL. We scrape, chunk, and embed everything into a vector database.

2. We Build Your RAG Pipeline

Using n8n workflows, we connect your vector database to an AI agent that retrieves relevant content and generates accurate responses — with your brand voice, tone, and guardrails baked in.

3. We Deploy on Your Channels

Embed the chatbot on your HubSpot website, landing pages, or connect it to Slack, WhatsApp, or email. Conversations log to HubSpot CRM automatically.

4. You Optimize and Scale

Review conversation analytics, identify knowledge gaps, and expand the bot's capabilities. Add new document sources any time — the bot gets smarter as your knowledge base grows.

Use Cases

How Teams Use RAG-Powered Support Chatbots

From customer-facing support to internal knowledge management, here's how marketing, support, sales, and operations teams use AI chatbots built on their own content.

Customer Support & Success

Tier-1 Ticket Deflection

Resolve common how-to questions, billing inquiries, and troubleshooting steps before they reach your support inbox.

Product Documentation Assistant

Let customers search your product docs conversationally instead of browsing endless help center pages.

Onboarding Guide

Walk new customers through setup, configuration, and first steps — pulling from your onboarding documentation automatically.

Account & Billing FAQ

Answer questions about pricing, plans, invoices, and account management instantly — reducing billing-related tickets.

Troubleshooting Companion

Guide users through diagnostic steps and known fixes, escalating to human agents only when the bot can't resolve the issue.

Sales & Marketing

Pre-Sales Question Answering

Let prospects ask detailed product questions and get instant, accurate answers — moving them through the funnel faster.

Pricing & Feature Comparison

Answer "does your product do X?" questions from your feature documentation, saving sales reps from repetitive discovery calls.

Lead Qualification Bot

After answering questions, naturally qualify leads based on their questions and route hot prospects to your sales team.

Event & Webinar Support

Provide attendees with instant answers about schedules, sessions, access links, and materials during live events.

Internal Knowledge Management

Employee Onboarding Assistant

New hires ask questions about company processes, tools, and policies — getting answers from your internal wiki instantly.

HR Policy Bot

Employees search PTO policies, benefits information, and compliance guidelines without waiting for HR to respond.

IT Help Desk Companion

Answer common IT questions — password resets, software access, VPN setup — from your internal IT documentation.

Sales Enablement Bot

Sales reps get instant answers about competitive positioning, objection handling, and product specs from your sales playbook.

Industry-Specific

SaaS Product Support

Automate technical support for software products using your API docs, changelogs, and integration guides.

E-commerce Customer Service

Answer questions about shipping, returns, sizing, and product details from your store's policies and catalog.

Professional Services FAQ

Law firms, consultancies, and agencies automate answers about processes, engagement models, and service offerings.

Education & Training

Students and learners get instant answers about course content, requirements, and materials from your curriculum documentation.

Results You Can Expect

40-70%
Ticket Deflection Rate
<5s
Average Response Time
24/7
Availability Without Staff
90%+
Answer Accuracy from RAG
3-5x
ROI in First 6 Months
0
Hallucinated Answers

See Your Knowledge Base Come Alive

We'll show you a live demo using your actual documents — so you can see exactly how your customers would experience AI-powered support. 30-minute call, zero obligation. We'll even build a prototype on the call.

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