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- The AARRR model
- Retention
Stage 4 of 5
Retention
Do they stay and buy again?
Retention is the cheapest growth there is. The agents here spot accounts that are going quiet, bring lost customers back and listen to what buyers say after the sale.
- Churn
- Renewals
- Expansion revenue
- Customer sentiment
15 Retention agents
Each agent does one job. The operator picks which ones run this week. Open any agent to see what it does.
- AgentMailAPI-first email platform designed for AI agents./agentmail
- Churn Risk DetectorScan support tickets, Slack channels, NPS scores, and usage patterns to flag accounts showing early churn indicators./churn-risk-detector
- Cold Email OutreachEnd-to-end cold email outreach orchestration./cold-email-outreach
- Customer Win Back SequencerFor churned accounts, research what has changed since they left, new funding, team growth, competitor dissatisfaction, product updates that address their pain, then assess re-engagement potential and generate a personalized win-back emai./customer-win-back-sequencer
- Disqualification HandlingHandles disqualified and near-miss inbound leads gracefully./disqualification-handling
- Early Access Email SequenceGenerate a personalized 7-email onboarding sequence for Goose early access signups./early-access-email-sequence
- Email DraftingWrite high-converting cold emails using structured frameworks, personalization tiers, and patterns from real campaigns./email-drafting
- Expansion Signal SpotterMonitor existing customer accounts for upsell and cross-sell signals: team growth on LinkedIn, new job postings, product usage patterns, funding announcements, and public company news./expansion-signal-spotter
- Help Center Article GeneratorTake support ticket clusters, FAQ patterns, product documentation, or feature specs and generate structured help center articles with step-by-step instructions, screenshot placeholders, troubleshooting sections, and related article links./help-center-article-generator
- Newsletter MonitorScan an AgentMail inbox for newsletter signals using configurable keyword campaigns./newsletter-monitor
- Newsletter Signal ScannerSubscribe to and scan industry newsletters for buying signals, competitor mentions, ICP pain-point language, and market shifts./newsletter-signal-scanner
- QBR Deck BuilderPull customer usage highlights, support history, feature adoption, NPS/CSAT data, and ROI metrics into a structured QBR deck outline with slide-by-slide content./qbr-deck-builder
- Sequence PerformanceEmail campaign/sequence performance review composite./sequence-performance
- Setup Outreach CampaignSet up a complete outbound email campaign in Smartlead./setup-outreach-campaign
- Voice of Customer SynthesizerAggregate customer feedback from multiple sources, support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses, into a unified VoC report with theme clustering, sentiment analysis, trend detection, and a./voice-of-customer-synthesizer
Where does your retention leak?
Book a free intro call. We look at your numbers for this stage, live, and tell you what we would test first.
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We take 3 new clients a month. One seat is left.