1. Who is responsible
GrowthHub BV, Disketteweg 14, 1033 NW Amsterdam, the Netherlands, is the controller for the personal data described here.You can reach us about privacy at privacy@growthhub.io.
This statement covers growthhub.io. The client platform at app.growthhub.io has its own privacy statement, shown inside the platform.
2. What we collect and why
| When | What | Why | Legal basis |
|---|---|---|---|
| You book an intro call | Name, email address, company, the time you pick and anything you write in the booking form | To plan and hold the call and to follow up on it | Steps before a possible contract, at your request |
| You email or message us | Your contact details and the content of your message | To answer you | Our legitimate interest in handling requests |
| You become a client | Contact and billing details of you and your team | To deliver our services, invoice and keep our records | Performance of the contract and legal obligations |
| You visit this website | IP address, browser type, the page requested and the time, in server logs | To keep the site secure and working | Our legitimate interest in security |
We do not use analytics, advertising pixels or profiling on this website. We do not sell personal data.
3. Who receives your data
We share personal data only with parties that help us run the business, and only what they need:
- Google (Google Workspace: Calendar, Meet and Gmail) for booking and holding calls and for email.
- Our hosting provider for this website and its server logs.
- Our CRM and accounting tools for client and prospect records and invoices.
- Authorities, when the law requires it.
These parties act as our processors under a data processing agreement, or are themselves responsible under the law.
4. Data outside the EEA
Some providers, such as Google, may process data outside the European Economic Area. Where that happens, we rely on an adequacy decision of the European Commission or on the Commission's standard contractual clauses.
5. How long we keep data
- Booking and contact details: up to 24 months after our last contact, unless you become a client.
- Client records: for the length of the engagement and up to 24 months after it ends.
- Invoices and bookkeeping: seven years, as Dutch tax law requires.
- Server logs: up to 30 days.
6. Security
We protect personal data with measures that fit the risk: encrypted connections, access limited to the people who need it, and providers with recognised security standards. No system is perfectly secure. If a data breach is likely to put you at risk, we tell you and the regulator as the law requires.
7. Your rights
You may ask us to:
- show you the personal data we hold about you;
- correct or delete it;
- restrict how we use it, or stop using it where we rely on a legitimate interest;
- hand it to you or to another party in a common format.
Email privacy@growthhub.io. We answer within one month. We may ask you to confirm who you are first.
You can also complain to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens, or to the regulator in your own country.
8. Cookies
This website sets no tracking cookies. Details are in our cookie statement.
9. Changes
We may update this statement when our services or the law change. The date at the top shows the latest version.